Waypoint Behavioral Health

Meet the Team

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Melissa Hendricks, PhD

Dr. Hendricks is a licensed psychologist, who specializes in working with individuals across ages and developmental levels to promote adjustment to chronic, acute, or complex medical conditions—her approach recognizes the interplay between physical and psychosocial health and wellbeing. Dr. Hendricks will work with you to optimize your physical, behavioral, emotional, and social health; to help you find ways to make living with your medical conditions easier and treat co-occuring stress, anxiety, mood, and behavioral concerns and disorders. 

Dr. Hendricks uses behavioral, cognitive-behavioral, and motivational strategies to promote coping with acute and chronic medical conditions. She works with you to enhance your adjustment to associated medical treatments and to optimize your functioning at home, school, work, and in the community. She will provide support and help you learn new skills to take care of yourself and balance life’s demands.  Dr. Hendricks engages you in all steps of the treatment process, including goal-setting, planning, skills training, and evaluation to make sure you are achieving your goals. She places great emphasis on coordinating care with your other health care providers and community systems to ensure integrated behavioral care. She has expertise working with individuals who have complex chronic health conditions, including diabetes, pain, POTS, EDS, autoimmune disease, sickle cell disease, cystic fibrosis, brain injury, concussion, headaches, sleep disturbance, tics/habits, procedural distress, pill swallowing difficulties, and stress-related and functional symptoms. 

Dr. Hendricks has worked in a variety of medical and mental health settings, including a university based community mental health center and anxiety clinic, children’s hospitals, and pediatric medical subspecialty clinics. She has held faculty positions, supervisory, and leadership roles at Kennedy Krieger Institute and Johns Hopkins School of Medicine.  Dr. Hendricks’ undergraduate work was completed at McDaniel College. She holds a Masters and PhD in Clinical Psychology from Virginia Commonwealth University with specialization in Child Clinical Psychology and Behavioral Medicine. She completed an internship and two years of fellowship at the Kennedy Krieger Institute and Johns Hopkins School of Medicine in pediatric psychology. Dr. Hendricks has been involved in several research projects, presented at numerous national and international conferences, and co-authored several psychology journal articles.

About the Doc outside the office

Dr. Hendricks was born and raised in the Annapolis area, where she currently resides with her husband and two young children. She loves the work that she is able to do each day, and she recognizes the importance of balancing life’s many demands to optimize self-care and well-being. For her that balance comes from taking opportunities to spend time on the water, stay active, cheer from the sidelines for her kids and family in their various activities, read, bake, and enjoy the company of her friends and family. 

Dr. Hendricks works in the Severna Park location.


Sally Mays, PhD

Dr. Mays is a licensed psychologist in the state of Maryland and has been practicing for over 7 years.  She specializes in the treatment of anxiety (including health-related worry and anxiety, panic, social, and generalized anxiety), mood disorders, as well as adjustment to multiple life stressors and transitions, including those of a medical nature. Dr. Mays also has experience in substance use/abuse, severe mental illness, and family therapy.  

Dr. Mays predominantly uses cognitive behavioral therapy (CBT) techniques to optimize adjustment to medical and health concerns (health-related adjustment and coping, disease self-management, chronic pain, insomnia, etc.) and to treat co-occurring conditions such as anxiety, stress, depressed mood, and others.  This is an active, skills-based approach that requires patient participation between as well as in sessions.  Dr. Mays focuses on increasing active coping, improving daily functioning, and supporting independence and healthy adaptation.  She supports difficult behavioral and lifestyle changes using motivational interviewing techniques that meet her patients where they are to enhance readiness for change.

She treats adolescents and adults and often includes aspects of mindfulness in her work.  She has the highest respect for the individuals who seek treatment, and uses a collaborative approach to treatment planning.   She focuses on being a “real person” with clients and connecting via humor while also providing evidence-based treatment.

In addition to therapy, Dr. Mays provides multiple kinds of assessments, including diagnostic, psychoeducational (e.g., ADHD and learning disabilities in individuals aged 17 and older) and pre-surgical assessments for patients planning to undergo bariatric and other surgeries/procedures.

Dr. Mays earned her Bachelor’s degree in Psychology and Mass Communications at Washington & Lee University in Virginia and her Master’s and Doctorate in Clinical Psychology at Virginia Commonwealth University.  She has served in a supervisory role for graduate students learning assessment techniques and has taught several classes at the undergraduate and graduate level as well as co-authored numerous research papers in the area of prevention of substance use and other negative outcomes in adolescents.   

About the Doc outside the office

Dr. Mays has 3 young children.  Her current “hobby” is parenting, but she seems to remember a time that she enjoyed reading (especially mysteries and thrillers), trying new restaurants, and going to wineries.  After receiving her graduate training in Virginia, she lived for several years in Baltimore.  She is very happy to have made it all the way back to her hometown of Annapolis.

Dr. Mays works in the Annapolis location.